Shipping Policy

 

We ship anywhere in the United States using trusted carriers like UPS, USPS, and FedEx. Our goal is to ensure your order arrives safely, on time, and in excellent condition.

Shipping Days & Delivery Times

Orders are shipped Monday through Saturday (excluding holidays).
Estimated delivery times:

• Major cities: 3 to 7 business days

• Rural or remote areas: 8 to 15 business days

Please note: Delivery times are estimates and may vary depending on your location, weather conditions, and carrier delays. We cannot guarantee delivery at a specific time of day. Orders must be shipped to a valid, secure address (home, office, etc.).

During high-demand periods (e.g., Black Friday, holiday sales), shipping times may be longer due to increased order volume and limited carrier availability.

Order Processing & Payment Confirmation

Shipping begins once payment is confirmed.

Once your payment is approved, you'll receive a confirmation email. When your order ships, we'll send another email with a tracking number so you can follow your delivery.

You can also check your order status at any time by logging into your account.

Shipping Costs

We offer free shipping on all U.S. orders over $100.
For orders under $100, shipping fees are calculated at checkout based on your shipping address, package weight, and size. You’ll see the final shipping cost before you complete your purchase.

Need Help?

If you have any issues with your order or your package hasn’t arrived within the estimated timeframe, don’t worry—just reach out to us at felipe@3luckyaces.com. Our team will be happy to assist you.

Customer Service Hours:

Monday – Friday, 8:30 A.M. to 5:00 P.M. (EST)